Frequently Asked Questions

Of What Benefit is NHIS to Me?
How Can I Request for Referrals?
Who is a Healthcare Provider?
Who is an Enrollee?
What is included in the Benefit Package?
How do I register Under this Scheme?
How do I register Under this Scheme?
If I register, change my hospital or add a dependant, how long will it take me to access care?
How do I get medical treatment in case I fall sick when I am on duty or out-of-station?
Is there a limit to the Medical bills Police HMO will pay?
How many members of my family are covered under the scheme?
If I am not satisfied with the services of a hospital, who do I complain to?
How do I change my hospital if I am not satisfied with the services?
In case of any specialized case that cannot be handled by my hospital, what do I do?
Am I supposed to pay for my treatment?
The information I want is not here, what do I do?